appointments are booked via the online booking system or email. please ensure you select the correct service. If you are unsure, feel free to get in touch prior too booking.

appointment times are reserved specifically for you. arriving late may result in a reduced service time or the need to reschedule, at the cost of the client.

please arrive on time with clean, dry hair. this ensures that we can achieve the best results for you.

a non-refundable booking fee of $50 will be required to secure your booking, this fee will be deducted from your final service total.

this fee is non-refundable in the case of last minute cancel or no-show.

A minimum of 48 hours’ notice is required to cancel or reschedule your appointment.

changes made within 48 hours of your appointment may result in the loss of your booking fee.

failure to attend your appointment without notice will result in a fee of 50% of the booked service.

future bookings may require full prepayment.

all service prices are a guide and may vary depending on:

• hair length and thickness

• time required

• product usage

a personalised quote will be provided during your consultation.

payment is required on the day of your appointment.

accepted payment methods include:

• bank transfer

• visa, mastercard, apple pay

every effort is made to achieve your desired result while maintaining the integrity of your hair.

results may vary depending on:

• your hair history

• previous colour

• hair condition

honest advice will always be given regarding what is achievable.

if you have any concerns with your hair, please get in touch within 7 days of your appointment.

adjustments will be offered where appropriate.

please take care of your personal belongings. JLF blonde & balayage is not responsible for lost or damaged items.

these terms and conditions may be updated at any time. the most current version will always be available on the website.

please advise of any:

• allergies

• sensitivities

• medical conditions

JLF blonde & balayage is not liable for reactions where this information has not been disclosed.

JLF blonde & balayage. reserves the right to refuse service where:

• hair integrity may be compromised

• expectations are not achievable

• behaviour is inappropriate